Services

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A Complete Suite of Solution Services

With over 75 years of collective expertise working in the print production business — including document composition, statement re-design, and variable content strategies and technologies -- Prinova offers a strong bench of consultants, developers and project managers who combine a deep understanding of your business needs with a disciplined process for delivering value to you. Our list of satisfied customers includes a large number of Fortune 500 companies in both the US and Canada.

What We Offer

Strategic Communications

To help you create a successful strategic communications strategy, we’ll review all customer-facing documents to ensure they work both stand-alone and collectively to meet your goals. From a one area on an individual touchpoint to multiple areas on various touchpoints, we can help you build and manage an effective messaging strategy for your high-volume communications. We’ll also work with you to identify and take advantage of opportunities for better segmentation and personalization.

Graphic & Information Design

Using established information-design principles, we’ll ensure your documents stand out – holding your customers’ attention and reinforcing your brand. In addition, we’ll ensure your designs are operationally efficient and will maximize the capabilities of your print composition tool.

Content Creation

Any redesign begins with great content. Whether you need to redesign an existing transactional document or create a new one, we’ll work with you to ensure the contents are valuable, timely and relevant to your customers. We’ll also provide objective analysis of content you may be considering, as well as suggestions on content approaches you may not have considered.

Customer Touchpoint Research

Whether evaluating existing transactional documents, identifying new approaches to content and design, or field testing new designs, we strongly believe that listening the customer is key. Prinova will conduct one-on-one interviews with clients to gauge perceptions about your brand, as well as their understanding of the documents they currently receive. From this research, we can capture their unique needs and behaviors that can be used in the creation of new content and designs.

Document Composition

Using state-of-the-art document composition tools -- such as HP Exstream, HP Exstream Live, and GMC PrintNet -- our solutions services team can integrate data from multiple data sources to compose highly personalized transactional documents, ensure postal optimization and transform print statements into electronic documents for archiving, e-mailing, fax and other delivery mechanisms.

Touchpoint Testing

The quality of your touchpoint print output is a critical success factor, especially as it’s being delivered to thousands, if not millions, of household. Prinova’s Novatest, along with our solution services professionals, can be used to ensure the quality, accuracy and fidelity of your print output, prior to large production runs.

Print Stream Manipulation

Mingle, sort, manipulate, segregate, barcode or reconcile your existing print streams to fulfill your most demanding print challenges. Our solutions not only achieve maximum postal savings and throughput improvements, they also reduce manual intervention.

Digital Delivery & Online Presentment

Web-enable your existing documents for Internet delivery. Our electronic document delivery solutions position your organization to achieve substantial cost-savings, while enhancing your ability to provide your customers with a customized delivery.

ADF Workflow Analysis

Our simulation services analyze your current operational strengths, weaknesses, costs and opportunities for ADF. By gauging the outcomes of complex insertions, formats and customized communications, we help you anticipate and prepare for potential production issues and challenges before they occur. We can also provide advanced web-based system maintenance, monitoring, reporting and messaging management and testing solutions.

Messagepoint Management Services

Should you not have the internal IT resources or expertise to run and manage Messagepoint, our solution services team can implement, manage and maintain your Messagepoint instance for you.