A Unique Prescription for Every Customer

The competition for insurance premiums is intense and to help stay ahead of the pack, Messagepoint helps you communicate more effectively with customers through your existing touchpoints – from welcome kits to EOBs.

Personalization and relevance have become critical ingredients in establishing meaningful, ongoing relationships, and Messagepoint ensures that customer touchpoints speak to their individual needs, not to needs of the masses. It also ensures that you maintain and even reduce your operational costs, while putting greater control over brand, messaging, and look-and-feel to the business owners who need it most.

With Messagepoint

• Treat customers as individuals through highly personalized and tailored communications – from EOBs to ANOCs to cross-promotional messages.
• Populate the Welcome Kits with personalized content and targeted inserts, based on your customer’s individual profiles.
• Target new or related product offerings more effectively based on your individual customers profile and needs.
• Eliminate the manual bottlenecks that hinder fast turnaround on ad hoc or regulatory communications like correspondence, polices and claims-related info.
• Ensure compliance with brand, content and legal guidelines with an audited and automated approval workflow.

Common Touchpoints

• Explanation of Benefits
• Welcome Kits
• Monthly Statements
• Quotes
• Bills
• Notices
• Renewals
• Correspondence
• ANOCs